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phone: 470.839.5634

POLICY

You are agreeing to these terms & conditions once you have booked any service!

CONTACT

any contact regarding your project will be handled

through email. phone calls are also available upon request! after booking your projects, if you'd like to speak with the head designer (myself) you must contact us through email & schedule a day & time if needed.

project turn-over time

depending on the project type, they can take about 5-10 business days to complete. bigger video projects may take up to weeks depending on the type of work needed to be done.

for design projects (yt banners, business cards, flyers, yt thumbnails etc) can take up to 3 days to complete.

revisions

once your project(s) are completed & needs to be revised, only 1 free revision will be given. after you have used your first revision, an additional $20.00 fee will be applied. revision fees must be paid before receiving your completed project(s).

photos & videos

when booking your project & sending your details please make sure your photos are high quality & are your best photos. as well as videos, please make sure your footage is clear & high quality! it makes a huge difference in the outcome of your project(s).

refunds & deposits

any project(s) that are $100 and under, requires a full payment (no exceptions)! if your project is over $100, a 75% deposit is required. for those who have paid a deposit, after your final payment, your project will be sent to you via email. if your project is under $100, you will receive your projects immediately after completion.

if you change your mind, please cancel within the next 24 hours of you receiving your invoice! after those 24 hours, you will not be able to cancel services & a refund will not be given. 

BUSINESS HOURS

MONDAY - FRIDAY : 8 A.M - 6 P.M

SaTURDAY - SUNDAY : available for any questions or concerns, however, no projects will be completed on these days, as well as major holidays.

you can contact us after hours on instagram! 

payment methods

payments are made via paypal! an invoice receipt is sent for all projects!

 

if you do not have a paypal, no worries, you are able to pay with your debit or credit card.